Questions about ReScreen, answered

No. Capture, editing and export all run on your Mac, and projects are stored as ordinary folders inside your Movies folder. Your account only confirms your plan, and nothing you record is ever part of that.

Yes. Once you have signed in, the app keeps recording without a connection, so a flight or a bad hotel network never locks you out mid-take. It only needs the internet now and then to confirm your plan.

For most screen recordings, no. Splitting, trimming, ripple deletes, per-section speed, audio mixing, zooms, cursor styling, backgrounds and export up to 4K all live in the app.

Yes. Alongside the monthly and yearly plans there is a lifetime licence: one payment, no renewal, and it never expires.

Yes, and as separate tracks. Your voice and the application’s sound are captured independently, so you can set their levels, fade them and clean up your voice without touching the app audio.

macOS 13 Ventura or later, on Apple Silicon and Intel. Screen Recording permission is required; Camera, Microphone and Input Monitoring are optional and only enable the features that need them.

No. ReScreen is paid-only: the app shows a sign-in screen until an account with an active plan unlocks recording. In exchange there is no watermark, no time limit and no feature held back for a higher tier.

Nothing immediate. A failed renewal never stops a recording halfway through: update your card and the plan carries on exactly as before.

Access runs to the end of the period you have paid for and then stops. Your recordings are ordinary files in a folder you own, so they stay exactly where they are.

Yes. Release the old Mac from Settings → Account and sign in on the new one, so replacing a laptop does not mean buying the app again.

Yes. It is a one-time purchase rather than a subscription, and it carries no expiry date at all.

Checkout is handled by Paddle, which acts as the merchant of record. Card details are never seen by the app or by this site.

No. There is no server on our side that can receive video, so there is nothing to look at. Capture, editing and export all happen on your Mac, and the files stay in a folder you own.

Your sign-in, and the question of whether your plan is active. Nothing about what you are recording, which applications are open, or what is on the screen.

No. We never receive a frame of your footage in the first place, so there is nothing of yours to train anything on — now or in any future version.

That is what it was built for: nothing is uploaded, so nothing is exposed by uploading it. You still need to meet your own obligations about what you may capture and who may see it.

macOS 13 Ventura or later, on Apple Silicon and Intel. The package is universal, so the same download installs the native build for either architecture.

In a folder inside ~/Movies by default, as one folder per project. You can change the location in Settings → General; changing it never moves or removes recordings you already made.

No. There is no Xcode, Node.js or runtime dependency, and no background service is installed alongside the app.

More than one. The app lists the Macs you are signed in on under Settings → Account, and you can release one at any time to make room for another.

Choose “Forgot password” on the sign-in screen. We email you a code, you set a new password with it, and the new password signs you out everywhere else.

Yes — write to [email protected] from the address currently on the account and tell us the new one. We move it by hand so that nobody can take an account over by changing where its mail goes.

Email [email protected] from the address on the account and ask. We delete the account and the record of the Macs it was signed in on. Recordings on your own Mac are untouched — they were never ours to remove.

Write to [email protected], or use the feedback button in the app. Say which Mac and which macOS version you are on and what you expected to happen — that is usually enough for a real answer first time.

Yes. Every plan is covered by a 14-day money-back guarantee: ask within 14 calendar days of the charge, for any reason, and we refund it in full.

Tell us what happened and we will try to fix it. If we cannot fix it for you, we refund you — a recorder that will not record on your machine is not something you should be paying for.

Yes, and the feedback button in the app is the fastest route. Requests that describe the recording you were trying to make tend to become features; requests that describe a settings screen tend not to.